KREANCIA is recruiting!

Availability: September 2023 SSP, a leader in the digital payment industry, is looking for an ambitious and talented Content Manager to join our team.
This position is a crucial part of our digital inbound marketing strategy, responsible for creating, updating and managing content across all media, with the aim of engaging users and converting our audience. YOUR MISSIONS :

1. Content strategy: Create and implement a content strategy that is aligned with the company’s marketing and sales objectives;
2. Content creation: Create and edit content that is engaging, informative and attractive to the company’s target audience.
   This can include text, images, videos and other types of multimedia content;
3. Editorial calendar management: Plan and organize the content publication calendar to ensure consistent and regular content distribution;
4. Search engine optimization (SEO): Ensuring that content is optimized for search engines to increase online visibility;
5. Use of mailing and marketing automation tools to deliver customized content to our target customers, generating relationship marketing;
6. Social media management: Oversee the company’s social media strategy and ensure that content is distributed effectively on the various platforms;
7. Performance analysis: Track and analyze content performance to understand what’s working and what’s not.
   This can include using analytics tools to track click-through rates, visit times, shares, likes, etc ;
8. Competitive intelligence: Monitor and analyze content trends in the industry and among competitors to stay current and innovative.

PROFILE : Technical skills: – Excellent writing and communication skills – Good understanding of various SEO and web traffic analysis tools – Ability to use and interact appropriately with each social network to accurately manage the company’s online reputation mainly Linkedin, Twitter, You tube -Microsoft office and Canva content creation tools, Personal qualities : – Creative with a passion for writing; -Curiosity and open-mindedness to learn about and grasp the latest market trends and customer needs; -A special affinity for new technologies and social networks; -Team spirit and ability to work cross-functionally.
Preferred training: – Master’s degree (1 or 2) in Communications with a specialization in marketing, web, corporate or advertising communications, or journalism school.
Experience: – At least 1 year experience in content creation This is an excellent opportunity for a Master 2 student looking to gain valuable content management experience in an innovative and dynamic digital payment company.
If you have a passion for digital content and are keen to make a difference, we’d love to hear from you!  

Your responsibilities: Working with the business development manager :

• Create, manage and prospect new BtoB customers (SMEs).
• Customer follow-up for breeding purposes, in France and abroad, loyalty and satisfaction control.
• Participate in telephone follow-up campaigns (emailing, LinkedIn, social networks) with new BtoB targets.
• Implement the defined strategy on the identified targets.
• Be creative, organized and proactive.

MAIN MISSION

• Monitor contracts signed by the sales department, directly in ERP
• Establish the first relationship with the customer.
• Manage customer complaints in liaison with the Dir Co in order to improve service quality and solutions.
• Ensure service quality and monitor implementation and performance.
• Develop additional commercial offers.
  (Xsales, Upsales)
• Gather customer requirements.
• Focus on customer satisfaction to ensure customer loyalty.
• Manage customer reminders in the event of non-payment

SSPCollect is Score & Secure Payment’s collection company, which optimizes its customers’ payment strategies thanks to its secure, quick-to-integrate services.
SSP offers tailor-made digital solutions to meet consumers’ evolving in-store and online payment needs.
As a company on a human scale, we are looking for employees who can fit in with the company’s dynamics.
To support its strong growth, SSPCollect is recruiting: A Collections Lawyer M/F Missions : The Collection Lawyer will be involved in various phases of the collection procedure:

• Amicable phase
  • Management of files over a certain amount to be defined (large receivables): Calls to debtors, email exchanges, reminders, scheduling etc…
  • Recovery of disputed receivables, regardless of amount
  • Analysis of the file, exchange with the customer, transaction with the debtor etc….

• Judicial phase
  • Analysis of the case, preparation of the legal file: request for documents from the customer
  • Transmission of files to bailiffs and lawyers.
  • Judicial follow-up/updating clients on proceedings: He is in direct contact with the lawyer: conclusions, observations on conclusions and the bailiff: request for additional seizures, request to return the file, request for updates etc…

• Collective proceedings
  • Opening detection
  • Customer information: request for authorization to declare + invoices
  • Declaration of claim
  • Follow-up / reminder to the judicial representative

  In addition to these tasks, he/she will be required to respond to customers’ requests on a daily basis: requests for file updates, etc. As some of our customers are foreign, fluency in English is essential. Qualifications required:

• Bac + 4/5 (Master’s degree, ideally in law)
• Experience: Minimum 3 years
• English: very good / fluent

Location: StrasbourgStatus: Executive Job type: Permanent Salary: According to profile

SSPCollect is Score & Secure Payment’s collection company, which optimizes its customers’ payment strategies thanks to its secure, quick-to-integrate services.
SSP offers tailor-made digital solutions to meet consumers’ evolving in-store and online payment journeys.
Formerly under the Chèque Service brand, our company is a major player in secure check payments.
14,000 customers, mainly in the French retail sector, entrust us with over 4 billion euros of payments to be secured every year.
As a company on a human scale, we are looking for employees who can fit into the company’s dynamic environment.   To support its strong growth, SSPCollect is recruiting :

• FRONT-OFFICE MANAGER M/F

Missions

• Incoming and outgoing telephone calls to debtors ;
• Reminders (telephone/mail/email) ;
• Drafting reminder letters
• Processing files on our computer system
• Amicable negotiations ;
• Contribute to the implementation of transactional solutions (schedule);

Qualifications :

• Oral fluency,
• Ability to listen and negotiate
• Perfect command of office automation tools (Word, Excel).
• At ease with numbers and people.
• Diplomacy and empathy, without lacking firmness.
• Ability to negotiate and persuade in written, telephone and face-to-face exchanges.

• Persevering
• Professional rigor ;
• Organizational skills essential given the volume of files handled.

Profile:

• With a minimum of 2 years’ higher education, you have at least a first professional experience as a Collection Agent or equivalent.
• Your ability to organize, your rigor, your good interpersonal skills and your ability to make suggestions will enable you to flourish in a fast-growing environment and organization.

Status : ETAM Job type : Full time, CDI Availability : Immediate Remuneration : Fixed : 22 000,00 € per year + variable on objectives Contact : recrutement-rh@sspayment.com

SSPCollect is Score & Secure Payment’s collection company, which optimizes its customers’ payment strategies thanks to its secure, quick-to-integrate services.
SSP offers tailor-made digital solutions to meet consumers’ evolving in-store and online payment journeys.
Formerly under the Chèque Service brand, our company is a major player in secure check payments.
14,000 customers, mainly in the French retail sector, entrust us with over 4 billion euros of payments to be secured every year.
As a company on a human scale, we are looking for employees who can fit into the company’s dynamic environment.   To support its strong growth, SSPCollect is recruiting :

• A SALES AND COLLECTIONS ADMINISTRATOR M/F

Missions1)Sales part

• Creation and configuration of customer file / customer startup,
• Customer follow-up: Respond to customer requests for updates,
• Litigation management,

2) Judicial part

• Setting up a file to start legal proceedings: requesting documents from the customer, checking documents,
• Filing of injunction to pay / transmission of court summons file,
• Follow-up of legal proceedings with lawyers and bailiffs,

3) Sekundi network part

• Exchanges with sekundi partners,
• Follow-up with partners, respond to their requests for updates, dispute explanations (all in English),
• Import/export new network folders,

4) Invoicing section – Monthly invoicing of customers – Disbursement of funds – Upstream preparation of account statements / bank files – Accounting  Requirements:

• Oral fluency,
• Autonomous and organized
• Adaptability, responsiveness,
• Versatility, dynamism, legal analysis

Profile:

• BAC + 3/4
• 3 years’ experience in a collections department or, ideally, an SR
• English essentialsales-and-judicial-recovery-administrator-hf

Status : ETAM Job type : CDI Salary : According to profile

SSPCollect is Score & Secure Payment’s collection company, which optimizes its customers’ payment strategies thanks to its secure, quick-to-integrate services.
SSP offers tailor-made digital solutions to meet consumers’ evolving in-store and online payment journeys.
Formerly under the Chèque Service brand, our company is a major player in secure check payments.
14,000 customers, mainly in the French retail sector, entrust us with over 4 billion euros of payments to be secured every year.
As a company on a human scale, we are looking for employees who can fit into the company’s dynamic environment.   To support its strong growth, SSPCollect is recruiting :

• BACK-OFFICE MANAGER M/F

Missions Within the Back Office collections department, you will be responsible for :

• Secure cheque payments issued to Chèque Service and Chequeasy customers
• Use the tools at your disposal (scoring, scanning software, business software, fnci file, etc.).
• Analyze each case to avoid non-payment by our customers.
• Oversee the nightly processing of our collection software: correspondence, settlement, file integration, etc.
• Incoming and outgoing mail management

Qualifications:

• Oral fluency,
• Ability to listen and negotiate
• Perfect command of office tools (Word, Excel).
• At ease with numbers and people.
• Production sense and professional rigor
• Persevering
• Organizational skills essential given the volume of files handled.

Profile:

• With a minimum of 2 years’ higher education, you have at least a first

Professional experience as a Back Office Manager or equivalent.

• Your ability to organize, your attention to detail, your good interpersonal skills and your

proposition  Status : ETAM Job type : CDI Salary : according to experience